nood rewards are all about you. Every time you shop with us, you earn rewards on eligible purchases. Watch your rewards balance grow by signing into your account. Spend them as you go or save up for something special.
Free to join
Join here or ask in store
Earn rewards
Accumulate rewards with eligible purchases
Exclusive offers
VIP events and sales
Noodist members earn rewards at a rate of 3% on eligible purchases.
Points are accrued as you go, so every eligible purchase earns you a reward. Spend them any time you want, online or in one of our stores.
Is there a minimum spend required before I can use my nood rewards points?
No, there is no minimum spend required to redeem rewards points.
Do I need to spend all of my nood rewards points at once?
No, you can choose how many nood rewards points you want to spend on each transaction.
How long do nood rewards points last for?
nood rewards points are valid for 6 months.
Why can't I see my most recent points on my account?
Rewards points get added to your account once an order has been fully processed. For most instore purchases - that's right away. For online orders and anything that is getting delivered, that is once your order has been received by you.
Can I earn nood rewards points on all purchases? Are there any products that are excluded?
All products, excluding the purchase of seconds, clearance, samples, nood gift cards or freight charges that may apply to your purchase, will earn nood rewards points. Friends & Family offers are not eligible to earn nood rewards points. We may run special promotions when rewards points cannot be earned, but we will let you know in these instances.
I have points missing on my account, how do I fix this?
If for some reason you have missing points, please contact rewards@nood.co.nz or call 0800 466 663 so we can investigate this for you.
How do I change my details on my nood rewards account?
Simply log in online and go to the ‘My Details’ page in your account area. You can update all of your details here. Or you can call us on 0800 466 663 and we can assist you over the phone.
I have an in-store account but can't log in online
If you have signed up in store, but not online, then you also need to register as a new member. This will link your online and instore accounts. Please allow 5 minutes for this to complete.
If you are still having problems once your accounts are linked, please let us know.
